Express Airport Service - Luton Airport

        (235 reviews)

Avg Shuttle Wait Time

No transfer or Shuttle is required as Chauffeur of Sure Parking will meet you at the Airport


Overall Rating

Express Airport Service Luton Meet and Greet (Flex)       

4.6

235 Reviews

Details

Parking Options & Amenities

  • 24 Hours Security
  • CCTV
  • Secure Barrier
  • Suitable for lot of luggage
  • Suitable for Family

Parkings

Description

LOCATION

  • From 15th January 2018 this service will operate from the Terminal car park 1, Level 3. The walk from the Multi Storey car park to Terminal takes approx 3-5 min.
  • Height Limit for vehicles is strictly 2.1 metres.

SECURITY MEASURES

  • The car parking compound is surrounded by a perimeter fence and monitored by 24 hour CCTV coverage. An onsite security guard is also present. Express Meet and Greet Luton is registered with Companies House and all drivers are CRB checked and fully insured.

TRANSFERS

  • You will be met in Terminal car park 1, Level 3 by a driver, therefore transfers are not required. The walk from Multi Storey car park to theTerminal takes approx 3-5 min.

ARRIVAL PROCEDURE

  •  Please call Express Meet and Greet when you are 30 minutes from the airport - if you are running earlier or later than the time on your booking form you need to inform us. Please do not arrive at the airport without advance notice.
  •  Park in the Terminal car park 1, Level 3 in the Off-site Meet and Greet area - you'll need to press for a ticket at the barrier.
  •  Pull into a bay and hand your ticket to the Meet and Greet driver. They will check the mileage and note any damage on the paperwork which you will sign.
  •  Follow signs to the terminal - it's about a 3-5 minute walk.

RETURN PROCEDURE

  • Please call Express Meet and Greet when you are ready to exit the Terminal. Your driver will bring your car back to the Terminal car park 1, Level 3 while you make your way outside.

ADDITIONAL INFORMATION

This car park operates from 05:00 to 23:00 .

DIRECTIONS

  • Follow signs to Luton Airport from all major roads.
  • Express Airport Parking Luton will send you a text once your flight lands, containing contact numbers for you to call once you have collected your luggage and are ready to come out.
     
  • "Please note that if you are going to be more than 15 minutes earlier or later than the time specified on your booking form you need to call us 1 hour in advance to ensure we will have a driver to meet you promptly. Failure to do this will incur a £10.00 surcharge payable to the driver on your drop off day."

 

  • *Please come straight out once you have called us as there is a strict 15 minute waiting time*
     
  • Once you have loaded your luggage into your car the driver will ask you to check your vehicle and sign the paperwork for handover.
  • Access Fee: Airport access fee is inlusive .

On Arrival

We Simply Park & Fly Ltd does not take vehicles from any airport, instead the service provider (see below) takes the vehicle and they park to their own secured car park compound. You need to look for the driver of the service provider and call them on your departure and return day. All the instruction (telephone number as well) will be sent to your email account once the booking is made.

  • Please call Express Airport Parking Dispatch team when you are 30 minutes away from the airport. 
  • If you are running earlier or later than the time on your booking form you need to inform Express Airport Parking. Please do not arrive at the airport without advance notice.

    NOTE: It’s illegal to use phone while driving. It is the responsibilty of the driver/customer to follow the UK Driving and transport LAW and stop at a safer place to make or take a call.
  • Park in the Terminal car park 1 Level 3, in the Off-site Meet and Greet area - you’ll need to press for a ticket at the  barrier.
  •  Pull into a bay and hand your ticket to the Meet and Greet driver. They will check the mileage and note any damage on the paperwork which you will sign.
  •  Follow signs to the terminal - it’s about a 3-5 minute walk.
  • Please only hand over your car keys as Express Airport Parking cannot accept any responsibility for house keys etc.
  • Strict airport regulations mean that drivers are not able to wait longer than 15 minutes in the meet and greet area. 
  • "Please note that if you are going to be more than 15 minutes earlier or later than the time specified on your booking form you need to call us 1 hour in advance to ensure we will have a driver to meet you promptly. Failure to do this will incur a £10.00 surcharge payable to the driver on your drop off day.

    Access Fee:
     
  • Airport access fee is inclusive.
  • Height Limit for vehicles is strictly 2.1 metres.

 

 

On Return

  • Please call Express Airport Parking Dispatch team when you are ready to leave the Terminal. 
  • Your driver will bring your car back to the Terminal car park 1 level 3 while you make your way outside.
  • Please have some ID ready so that the driver can verify that you are the owner of the vehicle.

 

Reviews

4.2/5
Rating score

"Good value and greeted on time"
Confirmed purchase:
06 May 2016

Published on:
10 May 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Excellent service but Luton Airport a mess and very confusing as to where to go"
Confirmed purchase:
18 April 2016

Published on:
09 May 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Excellent tganks"
Confirmed purchase:
24 April 2016

Published on:
02 May 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"The man on the phone who called me to ask where I was (I was running late as I had an emergency at home) was quite rude, he shouted at me on the phone and said he'd charge me if |I do not turn up in 1 hr. The young guy who dropped my car back to me was really lovely & polite. Any meet & greet I have used before have been close to the pick up/drop off zone, this was not the case for drop off as it was right at the back of the car park, I was told area 5, there is no area 5. I then had to walk with 4 kids from the furthest point in the car park to the terminal. It may have been easier to catch the bus!. At pick up, the young man brought the car as near as possible to the pickup zone which I really appreciated. Would I recommend again! Maybe! "
Confirmed purchase:
08 April 2016

Published on:
19 April 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Luton parking is a mess... not your fault but the car park is a nightmare and the meet and greet pick up point is a long way from the terminal. That said your staff were friendly and helpful. I'd suggest building the car park exit charge into your fee... felt like I was stung an extra £7"
Confirmed purchase:
09 April 2016

Published on:
13 April 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

We have collected 235 reviews for Luton airport parking with an average rating of 4.6 out of 5.

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