Reviews - Express Airport Service - Luton Airport

"The man on the phone who called me to ask where I was (I was running late as I had an emergency at home) was quite rude, he shouted at me on the phone and said he'd charge me if |I do not turn up in 1 hr. The young guy who dropped my car back to me was really lovely & polite. Any meet & greet I have used before have been close to the pick up/drop off zone, this was not the case for drop off as it was right at the back of the car park, I was told area 5, there is no area 5. I then had to walk with 4 kids from the furthest point in the car park to the terminal. It may have been easier to catch the bus!. At pick up, the young man brought the car as near as possible to the pickup zone which I really appreciated. Would I recommend again! Maybe! "