Reviews - Express Airport Service - Luton Airport

"Thank you for a smooth drop off and pick up service, I had a very easy time going in and out of Luton. I would definitely use simply park again. I had used a different company offered by simply park and fly and it was also as good. So I am guessing that all of the companies registered with simply park and fly have the same high quality standard of service."

"Staff was good friendly On time coming. But price is let bit higher "

"Excellent service, friendly staff. Very prompt arrival of car when we got through departures "

"Very good service. Highly recommended."

"Refreshing to call for the car and it be there in 5 mins with a smile. Will definitely use again and recommend."

"A really useful , reliable service that I will use again."

"The arrival process was simple and efficient as a driver was waiting. However, when I returned it took more than 30 minutes for the car to arrive (despite being told 10-15 minutes on the phone). It was at night and extremely cold (minus 3 degrees) waiting in the multi storey car park. There were no Express meet and greet staff there to provide any information and all the other meet and greet companies appeared to have the cars waiting for their owners. When the driver did arrive he was very apologetic but I was completely frozen by this point. My flight was on time and I had provided the flight details. I had no luggage to collect and rang to agree pick up as soon as I got in the terminal building. I had already booked this service for another flight next week (21-28th March, booking ref SPF-YLQQ2Y) so am hoping for better service the second time around. "

"We were very pleased with our experience, we will use your service again and we will recommend you to family and friends. Thank you!"

"We were most impressed with the service we recieved We arrived early due to the bad weather v to be greeted by a very polite young man who checked our paperwork and car On our return we waited only a few minutes to have the car returned to us Overall a very easy efficient experience We will definitely use the service again and would recommend "

"Best parking at Luton Airport. Highly recommended!!"

"Efficient service, I would definitely use again."

"Smooth, professional service."

"Great service"

"Very easy all good"

"An excellent service, very friendly staff and economical too. Highly recommend!"

"Great service. No problems "

"I have used this service before and as before the overall service has been very efficient and reliable. If I had one minor issue, it is the booking fee of £1. With the price otherwise being inclusive, this seems a bit of an anomaly and a bit irritating. "

"Great all round service. Staff very helpful x"

"The staff is always a concern when you book. Things don’t always go perfectly but the staff have always been very friendly and professional. "

"The walk from the parking to the airport was not quite "meet and greet". The handling of the change of arrangements due to a cancelled flight was very good"