Reviews - Purple Parking - Heathrow Airport

"It was the cheapest option, hence my choice. There was a long wait for the shuttle both on departure and on arrival. Staff can be terribly off-hand and rude, in particular the drivers. I am sure that it used to be both quicker and more efficient as well as fiendlier. Not a good development."

"Overall very satisfactory and much better than last time when I had to wait ages for the bus to pick up from T5."

"They need to get their own postcode, we spent an hour going the wrong way to find it, ringing up twice for help, no one on the roads knew where it was even. Also the wait to be picked up was too long, others waiting were getting very annoyed, we didn't get annoyed but it was too long."

"Straightforward, prompt and reasonable value. Will use again"

"Just brilliant service would definitely use again. "

"missed my flight. arrived at your site a little late then waited 10 / 15 minutes before bus left and missed flight check in by 15 minutes. so lost holiday to rome. Returned to collect car 1 hour after I dropped it off so planned to contact you to request partial refund. please let me know"

"We arrived at 1am and despite the official shuttle busses not starting until 4am one staff member took it upon himself to drop four of us at T3 so thank you"

"The delivery was good however the pick up was slow even though I rang on arrival at Heathrow, as requested. Also the first drives to arrive was rude in the way that he said he was not our driver."

"Good location instructions. Quick and easy check in. Did wait over 20 minutes on return. Was told one had left minutes before we got to the stop. Overall very stress free process"

"Excellent service"

"The entire process was rather quick and easy. Any changes in schedule due to flight delays or other were dealt with in a relaxed manner. In terms of value for money PurpleParking is a little more costly than some other contenders at Heathrow Airport, but still a lot cheaper and way more stress-free than going by public transport (that is for two people travelling from Worcester to Heathrow). The staff were competent and very helpful, though at 7 in the morning one would not necessarily expect big smiles. Would highly recommend and will use again."

"God job guys. I just cant remember is there any sign on airport on please where customers should wait. "

"Excellent service . Very easy and only mins from heathrow "

"The service was very good and would book again and recommend to friends and family. Kind regards Annette "

"Should provide discount to regular customers "

"Friendly and helpful staff. After a long tiring journey these things are important and crucial "

"Hi there, The Wing mirror was scratched, obviously I didn't notice there, I saw it when I got home. The scratch was purple. A black tall driver with a Mercedes van at Heathrow airport was very rude and unfriendly. Very disappointed with service. Stuff at base need to smile a bit. They look miserable. King regards "

"All worked well."

"Excellent!"

"Pretty prompt at leaving the car park, although had a 45 minute wait to get back as we had to wait for a load of other travellers. "