Description
Kangaroo parking is a fast growing organization providing airport parking booking services to Heathrow and Luton airports. It is our main target to provide you with a service that is fast and friendly and most importantly that is price competitive. It is our vision to become the market leader in airport parking business in the UK while providing you with unique and even more convenient services in the future.
Our priority is you thus you can expect to be served with extreme care and excellent customer service. The tremendously higher rate of growth that Kangaroo parking had encountered during a short period of time is certainly merely due to the excellent service given by our well trained staff. Therefore, you can expect us to be exclusive in meeting your requirements.
So how do we work? We understand that we are the first and the last point of contact in your journey. So, we make sure that we complete your journey with no inconvenience. From the time, you place a booking through us we will be in contact with you to provide you with the best service.
You may be new to airport parking services and may have lots of concerns. Therefore, at Kangaroo parking our staff members would communicate you effectively throughout the entire process ensuring you do not feel aloof and that you are aware of every step of the process. Our customer service members are available until midnight from 8.00 am everyday including bank holidays thus our responses to your queries will be quicker.
We certainly help you to feel the difference. So, let’s get on board and enjoy the journey….
On Arrival
Important: Please note that you are advised to call the service provider quoting your booking reference number when you are 20–30 minutes away from the airport.
Customer has to pay for the entry and exit
Terminal 2 - sat-nav postcode: TW6 1EW
- From the M25 exit at Junction 14, follow the signs for Terminals 1, 2 & 3 all the way round, following onto the Western Perimeter Road.
- Go through the main tunnel to the Central Terminal Area for Terminals 1, 2 & 3.
- Exiting the tunnel, keep right, passing the Central Bus Station, joining the final approaches to Terminal 2 on Cosmopolitan Way.
- Please keep to the right, as the road to Terminal 2 will move away from the building before turning back as the road ramps up to Terminal 2 Departures & the Short Stay 2 car park on Constellation Way.
- Once you are on the rising ramp, continue to keep right, as the ramp will lead directly into the Short stay car park entry barriers.
- Please make sure you are in lane 5 or 6, (towards the ticket machine), which will take you to Level 4 of the Short Stay car park.
- Take a ticket at the barrier and enter the car park.
- Once you enter the car park on Level 4, keep to the RIGHT, following the
- signs for 'Off Airport Parking Meet & Greet', and then please park your car
- in 'Row B'.
- Here you will see our chauffeurs waiting for you.
Terminal 3 - sat-nav postcode: TW6 1QG
- From the M25 exit at Junction 14, follow the signs for Terminals 1, 2 & 3 all the way round, following onto the Western Perimeter Road.
- Go through the main tunnel to the Central Terminal Area for Terminals 1, 2 & 3.
- Exiting the tunnel, keep in the 1st lane and follow signs for Terminal 3 Short Stay Carpark (Carpark 3).
- Take a ticket from the barrier and follow signs to Level 4, then please park your car in 'Row A'
- Here you will see our chauffeurs waiting for you.
Terminal 4 - sat-nav postcode: TW6 3XA
- Please follow directions to the Short Stay car park and then drive up to Level 2. Look for the'Off Airport Meet and Greet' sign.
- Please have your email booking confirmation ready, together with your return flight details.
- Here you will see our chauffeurs waiting for you.
Terminal 5 - sat-nav postcode: TW6 2GA
- Please follow the signs for the 'Short Stay car', which is located on the right-hand side of the ramp, as you take the exit for Terminal 5 from the roundabout.
- On arrival at the Short Stay car park, please move to the left-hand lane, following directions to 'LEVEL 4'
- Take a ticket from the barrier and make your way to Zones R-S. Please park your car in these designated areas, sign posted as 'Off Airport Meet & Greet'
- Here you will see our chauffeurs waiting for you.
On Return
Terminal 2 Return Instructions
- On your return, once you have collected your luggage and are about to clear Customs, please call the number provided when your car was dropped off.
- Make your way to the same place where you dropped the vehicle off, (Level 4 of the Short Stay car park) and your car will be ready and waiting for you in Row B next to the lift/pay machine
Terminal 3 Return Instructions
- On your return, once you have collected your luggage and are about to clear Customs, please call the number provided when your car was dropped off.
- As you arrive in the arrivals, just before the Exit door on the Right-hand Side, please take the lift to Level 4 Short Stay Car Park and your car will be ready and waiting for you in ROW A.
Terminal 4 Return Instructions
- On your return, once you have collected your luggage and are about to clear Customs, please call the number provided when your car was dropped off.
- Walk back to the Short Stay car park (Level 2) where your car will be ready and waiting for you.
Terminal 5 Return Instructions
- On your return, once you have collected your luggage and are about to clear Customs, please call the number provided when your car was dropped off.
- Make your way to where you dropped the car off, (Level 4, Short Stay car park), where your car will be ready and waiting for you in Row R OR S.