Reviews - Executive Park and Fly - Heathrow Airport

"Very happy with my booking. Even arrived 4hours earlier than planned and my car was available very soon after my call. Will use again. "

"Pretty good service just a little disorganised and carpark very busy on drop off."

"Easy, efficient service"

"Very happy with the service and would recommend any one "

"Satisfied "

"Great service and convenient "

"Easy drop off and car ready on return "

"THE SERVICE WAS SECOND TO NONE. CERTAINLY, I WILL RECOMMEND THIS SERVICE TO MY COLLEAGUES AND FRIENDS"

"Second time using this company and they were efficient and friendly for both the pick up and drop off would highly recommend them !!"

"I usually use this service at LHR T2 but this time used LHR T5. The entry and exit process was just as efficient. Great value for money. Thank you."

"Arrival was a nightmare the man on the phone shouted at me while I was trying to find out where to drop my keys off as another supplier couldn’t locate the guy I was to give my keys too, he finally arrived after a 15 min wait. The Car took 45 to get returned to us after our flight and the car park was complete chaos trying to get out, I was getting shouted, beeped and screamed at while we putting our cases in the boot to hurry up from other drivers who wanted our car park space. Too many suppliers in such a small area, having used similar services prior I would not these guys again - you get what you pay for. "

"Nice easy and straight forward drop off, but the return took 50 minutes to collect instead of the 20 minutes at the time of calling due to traffic. I appreciate they can’t control the traffic but they could do a better job of monitoring it and anticipating when to send vehicles back to the airport or advise of a longer period of time so we can stay in the warm terminal instead of a freezing car park."

"Great reliable service!"

"Easy drop off and collection, good value for money and all parking fees were paid so no hassle upon leaving, will use again "

"great service"

"All good, everything worked well. Flight arrived 25 mins early, but still had car ready in good time."

"Landed at airport, collected bags and phoned them at 8am as requested to tell them. They said our car would be waiting for us in car park on level 3 row a. On arrival no car. We waited 20 mins and still no car. We were then told to wait outside on the ground floor as the car park was so busy. A further hour later in the freezing cold our car finally arrived. (1hour 45mins after phoning!!) Another couple were complaining about scratches on their car and another couple were told the company had lost their keys!! Would never use again. The staff were very rude, ridiculously unhelpful and made the entire experience even worse if it was possible. Honestly the worst airport parking experience I have ever had."

"It’s hardly executive or meet and greet, having a man stood behind a shabby looking wooden counter to drop my keys with. My pick up was by no means clean when I dropped it off, but didn’t expect to get it back with more mud over it than when I left it with you. No attempt was even made to clean up the mud on the door or in the footwell of the cab. I don’t expect your drivers to listen to the same music as I do, but I do expect that an executive service would explain that you put it back the way you received it and not leave it tuned to kiss extra. I want nothing from you as a company, no apology, no compensation or explanation. Just know that I will never use your services again and will tell everyone think of using your services not to bother. I don’t believe I got value for my money!"

"Staff could be politer. Some simple signs in the garage walls explaining process would be useful"

"Very good, no problems. Some signage at the drop off would be a good idea, even a badge on the jackets would help."