Reviews - Simply Smart Parking - Gatwick Airport

"Chose Simply Park & Fly after quite a lot of research. V good decision. Easy to follow instructions and the staff were v friendly. They were patient even though we were delayed just outside Gatwick before our departure flight. Would recommend and definitely use again. "

"Easy instructions to contact them, able to change details very easy the day before flight. Friendly members and helpful. Easy service and hassle free x "

"Great service. Would highly recommend."

"great value for money, had to wait a while (15 minutes) for car to arrive at pick up point, but that was the only issue, will use again"

"My only criticism is the slow response to answering our phone call both upon drop-off notification and return. We had to try several times to get through to notify that we were 20 minutes from the airport and likewise to arrange return of our car once we'd collected our luggage. It's to a mobile phone number and the person answering didn't talk very clearly clearly or understand what we were saying very well."

"Rang 20 mins before arrival and had to wait and ring again. We were asked if we had rang. On return we rang after collecting bags and car was there but no one with keys. When a guy with another customer rang for us he was told we hadn't called them. Our guy turned up and explained the ticket machine was broken and he had to go to another floor. Overall fair service but communication between staff is poor"

"Disappointed at the amount of time we had to wait for our car on our return. Other than that, it was ok."

"Efficient and helpful service"

"We were very pleased with the service we received. Good value for money and no delay in dropping off or retrieving our car. We would definitely use the service again."

"Great service & good value for money as ever. Highly recommended as ever! "

"Very punctual and prompt service. Phoned when in the baggage hall when we arrived and the car was in the car park in 15 minutes. Can't fault!!"

"Very simple to book and use, would deffinetly recommend and use again. I lovely added touch would be a car clean option"

"Very good "

"Process was really easy from booking and arrival through to collection at the end of our holiday. Will definitely use this service again."

"Staff when arriving was a bit confusing but guy who brought back car was very nice and punctual"

"Good service, but a bit expensive in August"

"Good value for money, car was collected by staff on time and was delivered to me at Gatwick Orange parking without delays, staff just need to learn to smile otherwise very efficient service and for sure I will be using the service again. "

"Very easy to use, cheaper than taxi, staff extremely pleasant and informative. Have already recommended to a friend! Well done "

"Couldn't fault the service "

"Floor area and door on driver side covered in mud when car was collected"