Reviews - Simply Smart Parking - Gatwick Airport

"My only criticism is the slow response to answering our phone call both upon drop-off notification and return. We had to try several times to get through to notify that we were 20 minutes from the airport and likewise to arrange return of our car once we'd collected our luggage. It's to a mobile phone number and the person answering didn't talk very clearly clearly or understand what we were saying very well."

"Rang 20 mins before arrival and had to wait and ring again. We were asked if we had rang. On return we rang after collecting bags and car was there but no one with keys. When a guy with another customer rang for us he was told we hadn't called them. Our guy turned up and explained the ticket machine was broken and he had to go to another floor. Overall fair service but communication between staff is poor"

"Disappointed at the amount of time we had to wait for our car on our return. Other than that, it was ok."

"Efficient and helpful service"

"We were very pleased with the service we received. Good value for money and no delay in dropping off or retrieving our car. We would definitely use the service again."

"Great service & good value for money as ever. Highly recommended as ever! "

"Very punctual and prompt service. Phoned when in the baggage hall when we arrived and the car was in the car park in 15 minutes. Can't fault!!"

"Very simple to book and use, would deffinetly recommend and use again. I lovely added touch would be a car clean option"

"Very good "

"Process was really easy from booking and arrival through to collection at the end of our holiday. Will definitely use this service again."

"Staff when arriving was a bit confusing but guy who brought back car was very nice and punctual"

"Good service, but a bit expensive in August"

"Good value for money, car was collected by staff on time and was delivered to me at Gatwick Orange parking without delays, staff just need to learn to smile otherwise very efficient service and for sure I will be using the service again. "

"Very easy to use, cheaper than taxi, staff extremely pleasant and informative. Have already recommended to a friend! Well done "

"Couldn't fault the service "

"Floor area and door on driver side covered in mud when car was collected"

"Excellent and very professional service. Quick and reliable. This is the second time this year 2017 I have used SIMPLYPARK and on both occasion I have received an outstanding service from start to finish. I would absolutely recommend this company and I will definitely be using again."

"Check in lady friendly and thorough. Sadly return driver didn't quite possess the same level of customer service. Maybe he didn't quite understand English that well. "

"Very efficient service "

"had a very good experience. Friendly staff. Will definitely use again"