Reviews - Simply Smart Parking - Gatwick Airport

"Rang 20 mins before arrival and had to wait and ring again. We were asked if we had rang. On return we rang after collecting bags and car was there but no one with keys. When a guy with another customer rang for us he was told we hadn't called them. Our guy turned up and explained the ticket machine was broken and he had to go to another floor. Overall fair service but communication between staff is poor"