Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4784 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4784 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

5/5
Rating score

"Speedy and friendly operators at the beginning and end of my journey and collection point very close to exit. Thank you. "
Confirmed purchase:
07 May 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Review"
Confirmed purchase:
26 April 2017

Published on:
24 June 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very good service "
Confirmed purchase:
17 May 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1/5
Rating score

"Very rude staff on return. Waited over half an hour in cold with pregnant fiancée for car to be returned. Offered no apology and just told it's ok just wait. I will be requesting a refund. Would not recommend this service or company to anyone. "
Confirmed purchase:
29 April 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"excellent and prompt service both on departure and return."
Confirmed purchase:
28 April 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"We used this meet and greet company for the first time for a short city break. We would definitely recommend this company. There was somebody there to greet us as soon as we arrived at Gatwick and the same with our journey home. Friendly and courteous. Will definitely be using this company again."
Confirmed purchase:
03 May 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Brilliant... couldn't fault it. Great location at the airport. V friendly and efficient staff. Will definitely use again "
Confirmed purchase:
13 May 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"First time used this company, service was excellent, called when at M25 services and was greeted 20min later by friendly staff, car was examined and photos taken, mileage recorded prior to handing keys over. Called once baggage was collected and was advised of location to meet, had car back and on my way no longer than 20min after the call. Car came back in the same condition it left and only had 12 extra miles on the clock. Very good service for the price paid, will defiantly use again."
Confirmed purchase:
30 April 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"The pick up and drop off processes worked seamlessly "
Confirmed purchase:
10 April 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent , no fuss service as usual. Quick and easy xx"
Confirmed purchase:
01 May 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.2/5
Rating score

"The meet and greet service is a very good idea and saves a lot of time because you don't have to bother with transfers. What was disappointing for us was the damage done to our car whilst in your care. Whomever had caused the damage obviously knew they had done it because they had tried to rub the paint off . You can't rub off dents though!!! The damage wasn't mentioned to us, probably hoping we wouldn't notice it. Photographs were taken though and we will be investigating further."
Confirmed purchase:
05 May 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"This is the first time I have used simplypark and it was brilliant. Very efficient will definitely use them again."
Confirmed purchase:
31 March 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Good service will definitely use again."
Confirmed purchase:
26 April 2017

Published on:
23 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"The process of handing over the car on departure and picking it up on return was flawless. Staff were friendly and understanding. Highly recommend."
Confirmed purchase:
06 April 2017

Published on:
22 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3/5
Rating score

"The staff on departure did not have our car listed so they just took the keys on trust. On return we had to wait over 30 mins for the car to be delivered which was far from ideal"
Confirmed purchase:
02 February 2017

Published on:
22 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service overall."
Confirmed purchase:
06 May 2017

Published on:
22 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Called to say arriving on the 6th the call was answered on 1st ring. Collector was there within 10 mins and was efficient and we had completed the hand over process in a few minutes. Returning was just as efficient. Highly recommend and would use again"
Confirmed purchase:
10 April 2017

Published on:
22 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service, friendly greeting on arrival and professional. On departing very smooth, friendly. Clear instructions. Made the journeys easy. Thank you very much to gentleman that brought us back the car."
Confirmed purchase:
23 April 2017

Published on:
22 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Amazing service, staff were lovely. First time ive done it and will do it again."
Confirmed purchase:
08 May 2017

Published on:
22 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.2/5
Rating score

"All fine going out, but very slow to return car at the end of the holiday though"
Confirmed purchase:
21 February 2017

Published on:
22 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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