Reviews - Simply Smart Parking - Gatwick Airport

"When we arrived to park at Gatwick we made a mistake and went to the top floor as it said on my print out but apparently you told us 4th floor so we were over the time for a free exit from the park. Your driver asked us for £3.50 for the exit charge as we had been over 20 minutes. We paid this £3.50 but when I got to my destination I realised that I had paid £7 in the booking fee for entrance and exit fees. When we came back to Gatwick there was no problem at all. "