Reviews - Simply Parking - Manchester Airport

"ARRIVAL -Rang to advise I was 20 minutes away, arrived at the drop off point exactly 20 minutes later and was kept waiting a futher 25-30 minutes before someone arrived to collect car, Due to the drop off point being in the drop zone I was approached a number of times by the attendant telling me i needed to move on, RETURN - On return rang as soon as I was through customs, Rang again after 30 minutes as no sign of car to be told the driver was stuck in traffice, Rang again 10 miutes later and advised again stuck in traffic, 15 minutes later (so nearly 1 hour wait) driver turned up. What these people failed to realise is that my car tells me time driven from start and milage covered, 11 minutes driven time and 1 mile, so basically the woman was lieing about the traffic and they hadn't even set off for upto 44 minutes after my first call. Rather they just be honest and tell me truth and manage the customers expectations. "