Reviews - Terminals Parking - Heathrow Airport

"Smooth, timely process on arrival. Problem with mobile numbers on return but did not delay collection or vehicle. Would use again. "

"Excellent and efficient service both on leaving and return."

"Overall I found Simply Park and Fly to provide an excellent service. We were contacted enroute to Heathrow as we were a little late and the meet at Heathrow couldn't have been quicker or more efficient. On our return contacting Simply Park and Fly was 'simple' and collection of our cars was swift and efficient. "

"vERY SATISFIED WITH PROMPTNESS AND POLITENESS"

"Good Drop Off but had to wait a long time for pick up when returned from trip. "

"A nice excellent service from start to finish. You have 2 numbers to ring, on landing and from baggage hall on return. 2nd no was repeatedly engaged so we just rang first no. again. Car was ready and waiting where we had dropped it off (and we had landed early). It was a very smooth service with no waiting. Can recommend them. "

"Was impressed that when they started my car they found that one of the tyre pressures was very low which they promptly sorted and kept me informed throughout. "

"Very efficient service thank you."

"Used these guys a few times - never had any issues."

"I have used Terminals Parking many times and this week's service was outstanding. An easy drop and, on pick up, the car was waiting for me in the pick up area. Well done and thank youl"

"My wife is disabled which is why we use Meet and Greet. There is no allowance made for this in the system at T3. This is not Simply Park's fault. It lies with BAA or whoever runs T3 and has decided that M&G has to operate on Floor 3 of the car park. Utterly ridiculous !!!! How are my wife and I supposed to get to &from the M&G area to check in or Arrivals???"

"It was easy and convenient to use, it takes the hassle out of parking off site and catching a bus, means you can walk straight in and out of the terminal from and to your own car. especially good if you are in a rush getting to the airport or tired after a flight back "

"The easiest thing about the whole holiday - both drivers we're exceptionally polite & friendly / thourougly recommend to anyone. "

"Exit collection took around 15_20 minutes to arrive and the same on arrival. Staff were courteous and provided all relevant information but when booking a meet and greet service I expect it to be just that !"

"Slight mix up at the start but soon put right . Car waiting for me when we got to the car park on the way back . Excellent value for money "

"You have the wrong instructions on your written arrival and departure process which is confusing. Please update your instructions"

"Drop off was fine. However when we tried to collect our car upon arrival back in Heathrow we called the number we were given by driver and got told our car wasn't registered/booked with company. Initial customer service staff on phone were not very polite and tried to argue. Eventually after several phone calls and upon recognizing that company had made a mistake, staff attitude changed slightly. Very hard to understand staff on the phone. Basically the driver who collected our car at drop off gave us the wrong contact details and consequently we called a different company (in Luton!) who had no knowledge of our car. This made for a very stressful and confusing customer experience and wasted a lot of our time trying to figure out and panicking about where our car was. Very disappointing. "

"Excellent efficient and friendly service"

"Very good service. Only a few minutes wait each end of the process. Good documentation and quick to answer the phone when called. Would use again and recommend."

"Exellent service and of course value for money."