Reviews - Park n Fly - Heathrow Airport

"On arrival we were told not to go in the car park but park at departures and driver would meet us. Waited 20 mins, eventually driver arrived, then we had to go into the car park because the wardens were there and this was just to avoid you having to pay the car park. Return was terrible, we phoned on landing and again on baggage reclaim. We then had to wait an hour for our car outside terminal 3. We made several phone calls, kept being told we would be called back, nothing!!! Eventually after 5o mins waiting I was told the car in front in the compound wouldn't start!! Terrible service. We paid for meet and greet, this never happened. Also we were assured that the manager would call us back yesterday as the service was unacceptable. Guess what, no call!!! We would like a call and explanation of what can be done as we did not receive the service we paid for."