Reviews - Park n Fly - Heathrow Airport

"Thank you for the review page as it saves me time trying to find customer service. The whole experience for my guests was very dissapointing to say the least. I have used Park n Fly at many airports and your service was by far the worst. Upon arrival all the info sent with the booking was inncorrect and at the airport it was very dis-organised and stressful for my two guests in seperate vehicles, none of your staff had company ID and none were identiable with your company. After confusion the vehicles were left with the drivers in the hope that upon return it would be better, wrong! Both my guest called your company after collecting there bags and then another further six calls, which have been logged, and eventually after an hour both vehicles turned up. One vehicle was extremely dirty with mud on the outside and the footwell was also muddy and this vehicle had a very bad aroma of curry, the other vehicle was returned better but the service was poor,very poor and I would not recommend this at present to anyone. I will await a response before putting a review on Trip adviser. Martin HIll"