Reviews - Park n Fly - Heathrow Airport

"Our car was collected from us at drop off an hour and 45 mins after we had called. We had to wait with 2 children under 6 for someone to come. It took over 10 phone calls to get our keys finally collected. It was horrendous. On our return, our car arrived 45 mins from our baggage collection phone call, not 10 mins as suggested. We stood in the cold again and waited. Company apologetic but no refund of any sort offered. Do not use, we certainly won't again."