Reviews - Park n Fly - Heathrow Airport

"I really wanted to provide an honest and fair review, but could not proceed without giving at least 1 star. If I could have there would be zero stars! This was an awful experience. At car drop off, I had to wait at least 40 minutes, despite calling at the appropriate time. At car pick up, I had to wait an 1 hour 20 minutes. In fact I had to convince them I was scheduled to return that day, as initially they said I was a day early! Very poor customer services, very rude people, they didn't even pay the car exit fee (although they said they had), and I had to pay to exit. One of the drivers didn't even speak English. This was the worst service I have ever experienced - ever, and I would avoid them at all cost! I doubt they have the resources to run the business (if you can call it that) effectively, and it might be a one man show! This wasn't a good park and fly experience at all; it was rather a horrible park and CRY nightmare. I forgot to mention that it seemed like my car had been used to go on a safari! On pick up it was very dirty and the tires were very muddy! Very muddy experience. "