Reviews - Executive Park and Fly - Heathrow Airport

"Good service, communication was clear. Many thanks! "

"I have used this company 10 times now without a hitch. Last week I made a mistake in the booking and arrived back at LHR a week early. They sorted it out without delay. Fantastic service"

"Members of staff were friendly and helpful"

"Efficient service, good value for money. This was my 3rd time using SimplyPark&Fly and I will continue to use them whilst the service stays this good (sincerely hoping that they don't go downhill like some of their competitors who don't care about the customer)"

"No complaints at all -even when we were early arriving for our departure. Some staff on the end of the phone can be a little abrupt, some however are friendly and helpful."

"The service was quick and easy and the staff polite and helpful - would definitely recommend"

"Use regularly and usually there is no wait either at drop off or collection, good convenient service."

"all fine"

"Not particularly friendly on the phone when advising of arrival- waited longer than we were told on the phone. On collection, we phoned as instructed as soon as we had collected our luggage and went thru customs, and were told 15-20 minutes. The operator told us different instructions to those on the printed version we had printed out when we made the booking. It actually took 30-35 minutes for someone to arrive. Again, not particularly friendly."

"Excellent as usual - thank you"

"Easy drop off and pick up. Price good value. No problems with car. "

"Very friendly and eff efficient service "

"For the third time now it’s taken over 30 mins from when I call for the car to be available. In addition it took almost 10 mins to get through to advise I had landed. This needs improvement"

"As a regular user most weeks, I can only praise this service. Nice friendly, efficient staff who provide an excellent, very affordable service. Keep up the good work!!"

"The arrival is muddled. Actual procedure is to park up as directed and then see attendant on the landing of level 3 by the lifts....this was not explained and caused some traffic confusion on the day. A simple restatement of directions would sort this out...and the reverse for collections of course."

"First time I used nearly everything in the car that could be adjusted was changed: radio, steering wheel, chair, mirrors etc etc etc etc. Really irritating! Second time I used I asked that just the chair and mirrors were moved. I was told this would be the case. When I got my car, again everything had been changed? Has the driver got nothing else to do but fiddle around with every possible setting in the car? Really really annoying and as consequence I will not be using the service again."

"Good service as always with Drive Fly/Executive, even when they had an issue with the tyre on my car. "

"Prompt and courteous service. "

"Previous bookings: Perfect! Last booking: We were waiting for 35 minutes! So what is the point?"

"Got used to the process now (the ringing up tripped me up a couple of times at first), so all very easy, staff very polite. Wondered if the car had been used more than I thought it would. Arrived with approx 140 miles fuel range, left with about 100"