Reviews - Executive Park and Fly - Heathrow Airport

"A bit chaotic as you had moved from level 3 to level 4 so spent some time on the wrong level trying to find you. A call on our return for the car to be ready for collection, was told 20 mins, in fact it was nearer 35-40 mins."

"Great service with friendly staff at a good price "

"so far so good! as a frequent flyer ive used this company alot this year and several more bookings to follow. so long as level of service i have received to date continues , i will remain with them and reccommend them too"

"Really impressed with the speed & ease of the process at drop-off and pick-up. Some forms are a bit cheaper but my experience is that this is very good value for money"

"On returning home I have noticed a large scrape/scratch along the length of the drivers door! This damage was not there before. I had a quick look around the car but due to dirty condition of the vehicle upon collection, i did not see this damage. I can provide a photo of this and wish to know what simply park are going to do to rectify this?"

"Arrived, and they had hoped record of my booking so no pre-prepared paperwork; showed them my booking confirmation and they completed the paperwork manually, keeping my confirmaction voucher "for their records ". Gourmet back from holiday and initially they couldn't find any record of my car. Then when theyou had they said there was no record of use booking. The guy at the desk was rude and kept dealing with other customers first. They wanted me to pay an extra £85, as they sat in was due to pick up my car on 25th, rather than the 31st - despite their saying there was no record of my booking, audio my pick up receipt (ìssued at drool off) saying pick up was 31st. When. I said I wanted my car and I was talking it anyway they threatened to call thearlier police. In the end they let Mr have my car with no extra charge when I threatened to call Trading Standards. There was no dishonesty or corruption here, just complete incompetence, and an unwillingness to admit it. Altogether a nightmare after 23 hours on the road. AVOID!"

"Just what is needed, drop off and pick up as close to the terminal as can be"

"Well priced and efficient. Friendly staff."

"Excellent service didn’t have to wait at all for either drop off or pickup "

"A great service from start to finish. Easy to follow instructions both on drop off and arrival. Friendly staff and great value for money. All this at peak time in August. I would definitely recommend this service."

"Very easy and straightforward process"

"Good and easy service. Would recommend. "

"First time used and very happy with service. Would use again."

"Simple and easy process and staff were very courteous. Any concerns I had with dropping off at T5 and returning to T3 were completely unfounded. Will certainly use them again "

"excellent service"

"Car was received on time and returned on time in A1 condition. Gentleman on desk was very helpful and polite,"

"Excellent service. Very friendly staff who were beyond helpful when needed"

"Seamless service, collected as expected and car was there when we arrived, couldn't ask for more. Thank you "

"Another excellent service"

"Good service at both ends of the trip. Well done!"