Reviews - Executive Park and Fly - Heathrow Airport

"Instructions directed me to incorrect location. Once the phone was finally answered I found the correct location but there was no signage to find where to park. Once I had parked I waited at the qiosk to be served only to find they didnt have my reservation, this is because there are 2 companies operating there but no way of defining between them, the one I was booked with didnt have a qiosk or any form of signage/identification. I managed to check in 10mins before check in closed as spent so long trying to sort the car. On my return I called as we were leaving customs as told to and after 20mins and 15calls to 2 different numbers I finally got answered. I was then told 20mins for the car which showed up 40mins later. Again I tried to call and the phone was not answered on either number. Car was perfect when we finally received it so at least it had been looked after. I will not be using this service again. It is better to pay more and avoid the stress."