Reviews - ACE Parking - Heathrow Airport

We have collected 43 reviews for Heathrow airport parking with an average rating of 4.2 out of 5.

Rating Rating Rating  Rating  Rating  (43 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, ACE Parking Chauffeur will meet you at the Airport


Reviews

4/5
Rating score

"Well the reception chap on the rostrum, did not even look up at me when I asked if I was at the right desk, it was another reception person who told me that I was in the right place, you rep was very ignorant, on the return the person was very helpful, so different to the first chap, surely if he didnt want to be there then he should look for another job."
Confirmed purchase:
07 February 2018

Published on:
06 December 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Great service - really makes process very simple, easy and efficient "
Confirmed purchase:
03 January 2018

Published on:
07 October 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"While on holiday i had to extend my stay for an extra day, it wasnt an issue and simply paid the £15 extra when i picked up my keys. Nice and easy service, better than i expected. I would definitely recommend people use it"
Confirmed purchase:
01 January 2018

Published on:
06 February 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Absolutely superb service. Highly recommend for the efficiency. Great start to my holiday and easy journey home after a long flight. "
Confirmed purchase:
22 December 2017

Published on:
22 January 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"The service was efficient and quick. Even though I dropped the car off at Terminal 5 and picked it up at Terminal 2, there was no problem, or hold up. I highly recommend this company."
Confirmed purchase:
27 December 2017

Published on:
11 January 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Absolutely perfect, dropped off at the terminal and the car was waiting when we arrived home after a night flight from Florida when we were all tired as hell. A good way of leaving your car whilst away."
Confirmed purchase:
09 October 2017

Published on:
11 December 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Very good and relaxed about the 6 hour delay in arriving back at Heathrow due to fog"
Confirmed purchase:
17 August 2017

Published on:
04 November 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"the vehicle was returned in a very bad sate of external filth we have been in touch with the provider ACE and they have offered 50% refund of fees we would have thought that a full refund would have been more appropriate we are looking to make a further booking next week larry 01245 354217 "
Confirmed purchase:
02 October 2017

Published on:
01 November 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Excellent service Friendly and speedy"
Confirmed purchase:
29 June 2017

Published on:
30 October 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Very straightforward and easy procedure esp when using this service at Heathrow terminal 2"
Confirmed purchase:
04 September 2017

Published on:
21 October 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Super service will use again"
Confirmed purchase:
14 September 2017

Published on:
12 October 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"As always friendly and quick service. Thanks Again"
Confirmed purchase:
25 September 2017

Published on:
05 October 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"great experience will use again"
Confirmed purchase:
10 May 2017

Published on:
03 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Good value for money. Efficient service"
Confirmed purchase:
04 July 2017

Published on:
25 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service no problems everything on time would use again thanks Brian"
Confirmed purchase:
25 June 2017

Published on:
24 July 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Due to a mistake I made when unloading my luggage l had to call back Ace Meet and Greet because I'd left a vital piece of equipment in the boot of my vehicle. Although Ace were busy that day they put themselves out on my behalf and drove back to terminal 5 at Heathrow with my missing baggage. I was three minutes away from missing my flight to Rome. Their response to my emergency was commendable."
Confirmed purchase:
04 May 2017

Published on:
20 June 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"very friendly and on time.. will use them again on my next trip "
Confirmed purchase:
07 May 2017

Published on:
01 June 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"very friendly staff"
Confirmed purchase:
06 May 2017

Published on:
31 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.2/5
Rating score

"Unfortunately I had to wait 30 minutes for the driver to arrive & pick up my car & again on my return I waited 15 minutes "
Confirmed purchase:
05 May 2017

Published on:
29 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"Excellent service- will use again "
Confirmed purchase:
16 May 2017

Published on:
24 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

Search

  • Great Value
  • Price Match