Reviews - Sure Parking - Gatwick Airport

"The only problem we encountered was on arrival, we called several times but the phone was constantly engaged, so as instructed on the paperwork we went to the top floor of the car park, unpacked our luggage, we called again this time getting through, we where instructed to go down to level 1 ... I refused to re-pack the car, after a lengthy discussion the "manager" stated he would send the driver up but I would have to pay the parking charge, you can imagine my comment ! The driver arrived within 2 minutes, obviously he was on level 1 , no other difficulties after this and no parking charged paid, BUT I will be looking for an alternative supplier next time, just to test the market, the attitude of the "manager" was not the best way to start our holiday."