Reviews - Simply Smart Parking - Gatwick Airport

"Had to phone twice when dropping off the car as there was nobody at designated area to hand the keys to. Didn't help that the booking is made in SImply Park & Fly but the attendant had Sure Parking on their hi vis jackets. Service on return from holiday was a bit better. Would recommend this type of service as you are only minutes away from the terminal"

"Great service strange enough, did exactly what they said they would do. On time and no waiting."

"Great service and really friendly, helpful staff that made the process of getting rid of the car at the airport totally stress free. "

"This is the second time iv'e had to complain about the staff handling the arrival and return calls they will not listen all they are interested in is stating you have arrived earlier or later than the times placed on the booking being a frequent flyer and user of your service i always put in the flight details giving to me by the airline carrier so i can not be chastises if they change there flight times due to delays etc My request is please advise your staff to explain to the customer if there is going to be a delay in taking or returning the vehicle due to issues outside of the customer control don't blame to costumer or be rude to them regarding this problem For me to continue using your service and for you to be the customer of first choice this needs addressing Regds DR Evans "

"Floor on departure was wrong and the phone number should be larger highlighted otherwise it's a good service"

"Smooth drop off and pick up"

"Will use again. We just had to hang around about on arrival but all good. "

"THE most efficient car parking service at Gatwick I have ever used. Been flying from the airport for the last five years or more, and the drop off and pick up was bang on time. No hanging around waiting for someone to take the car, and it was there when we got to the car park. Our car had even been hosed down to remove the dust! Many thanks"

"When we have used similar companies previously, there has always been someone at the car park to receive us and again waiting there when we got back. It was a bit disconcerting arriving to find no-one there and I had to phone the office to check we were in the right place. "

"Great service and good price"

"Fantastic service from start to finish , friendly and efficient and good value "

"Fantastic value for money. Polite agent met us at the airport on time. We were met on time on arrival. "

"I was very impressed with the service. Staff courteous and drop off and pick up was quick and easy. "

"Excellent service "

"Great value for money and the whole process was very easy. The car arrived back 15 minutes after we called with no fuss despite the fact we were o we 2 hours late and didn't arrive until 12.45! Thanks"

"Everything went like clockwork. No hanging around. Polite and friendly staff. Will definitely use again"

"Thanks, I booked 9pm on the evening before a 3.30am drop off I was a bit worried as I booked on line and had never used the service before I called 20 minutes before my arrival and received a professional and friendly service!!"

"Very good service,no complaints."

"Nice and easy transaction. Polite staff"

"30 minute wait on arrival but other wise very good service."