Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4784 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4784 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

4.5/5
Rating score

"Very good service and easy to use "
Confirmed purchase:
01 August 2017

Published on:
14 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Having read some reviews on this company I was nervous about their being scratches on the car when being picked up but they took all the steps required to reassure me by videoing around the car at pick up and allowing us to do the same. The car was returned pristine and with very good service at a great price. Will use again!"
Confirmed purchase:
10 June 2017

Published on:
14 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Slow when collecting car as got distracted with a phone call that went on for quite a while. On collection, phoned as soon as we had bags and had to wait over 20 minutes."
Confirmed purchase:
09 January 2017

Published on:
13 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"excellent service once we arrived/exited. Few admin problems on the phone with the customer service advisor before hand where we had changed the time of arrival - but nothing was a problem on the day despite the man on phone not knowing we had changed the times - all ran extremely smoothly and the staff were very friendly and professional and we waited no longer than 5 minutes. Would definately use again and recommend. Loyalty discount perhaps? we have used you alot!"
Confirmed purchase:
16 April 2017

Published on:
13 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Easy and more importantly, simple convenient parking. Will be using you again. Thank you"
Confirmed purchase:
28 June 2017

Published on:
13 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.5/5
Rating score

"This is the second time I've used this company. Yet again, the arrival always seems to be the problem. We were late due to traffic (I advised them via telephone) then waited over 15 minutes for the car to be collected, watching other customers who arrived after me, have their car collected?? Thankfully due to the early hours we arrived into Gatwick, the return was easy and smooth running as the car was there when we arrived at the designated car park. "
Confirmed purchase:
22 July 2017

Published on:
13 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"the team was absolutely fantastic, smooth operation, their word is their bond, 20 minutes to drop off and same to pick up as long as you call as expected. brilliant service, will recommend to all travelers, cheap, punctual and reliable."
Confirmed purchase:
08 July 2017

Published on:
13 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Does what it says on the tin.....friendly and efficient. Very good value."
Confirmed purchase:
30 July 2017

Published on:
13 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Airport parking always seems more than you want to pay.... Your company did come out the cheapest... Cheaper sometimes goes hand in hand with not such good service or value,however on this occasion the service transaction proved to be very good... There wasn't any great delay. The staff were very polite and my car was in good order upon my return... Overall very pleased with your service.... KEEP YOUR PRICES KEEN IF POSSIBLE YOUR CUSTOMER SERVICE WILL THEN BE THE DOWN TO REPEAT CUSTOM.... GOOD JOB THOUGH"
Confirmed purchase:
02 August 2017

Published on:
12 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"A little late arriving but overall very good service that I would use again. "
Confirmed purchase:
25 June 2017

Published on:
12 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Have used this company twice now very punctual and friendly. I would recommend."
Confirmed purchase:
14 July 2017

Published on:
12 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Bad flight with sleazy jet. Major delay. You made it an easy process when I collected the car. Prompt pleasant driver will definetly be using you again keep in touch "
Confirmed purchase:
24 July 2017

Published on:
11 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Exactly as described. Great service, thanks"
Confirmed purchase:
03 August 2017

Published on:
11 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Good service for speedy parking"
Confirmed purchase:
02 June 2017

Published on:
11 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"From the initial telephone enquiry in Feb 17, the process was a pleasure. Must have been very worrying for this and other similar operations when it hit the news of a rogue operator so recently. Well done and thank you all at SPF. Stuart Robinson"
Confirmed purchase:
27 February 2017

Published on:
11 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Never used before, but whole process easy to follow. Will definitely use again."
Confirmed purchase:
03 July 2017

Published on:
10 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Arrival was easy and efficient with friendly staff. Departure involved a small delay, not anyone's fault, phone signal was not available until we had left the airport terminal so we were in the car park as we rang to arrange delivery of our car. The flight had landed slightly early so we waited for 20 minutes for the car to be delivered. I would recommend the service to anyone as overall it was incredibly efficient."
Confirmed purchase:
11 July 2017

Published on:
10 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"It was simple and stress free, just what everyone wants. Thank you"
Confirmed purchase:
29 June 2017

Published on:
10 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Found the service efficient and we would use them again ."
Confirmed purchase:
24 May 2017

Published on:
09 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Good and easy to use service, even though my flight was delayed everything was managed perfectly."
Confirmed purchase:
20 June 2017

Published on:
09 August 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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