Reviews - Simply Smart Parking - Gatwick Airport

"The arrival place was changed from level 6 to level 1, this was told to me apparently on the phone but I could not hear or understand these instructions when I was driving so just agreed thinking I had the details in the email, consequently I was waiting on the wrong level and therefore late for my flight. May I suggest an email if directions are being changed. "

"Much faster service than last time Probably depends on the time of day"

"Excellent service, used this 4 times this year, only have to wait about 10 minutes for car to be returned."

"Staff were friendly but the pick and drop off process could be better. We waited 15 minutes in the car park for the car to be collected and over 20 minutes for the car to be delivered back to us (despite calling as we collected our bags as instructed). We called on the way when we were about 20 minutes away but the phone was engaged for the first 2 calls, so we only got through when we were almost at Gatwick. I think the need to call ahead while driving encourages drivers to break the law if they are travelling alone. "

"Drop of was superb. collection was disappointing. The car was not in the car park and even though we paid a car park e it fee it was delivered after 45 minutes to a drop of point so the car park exit fee was not required"

"Very efficient service "

"Had to ring ten times before we got an answer on way home "

"Excellent, easy and would definitely recommend"

"Amazing service, easy to book and follow, reduced the added stress of transfers and hanging around Would never book elsewhere now "

"All good "

"Details of what to do were very clear. No long waiting times which helped, especially on arrival home with flight landing in the early hours of the morning. Would use again"

"Good service although sometimes Phone not answered also can wait for Car to be returned which I not ideal after long flight"

"Excellent service - I would definitely use again. "

"Post code in satnav did not take me to carpark . Phoned up and given directions to Orange carpark . Otherwise completely satisfied . Yours Timothy Scott"

"Not used before. Arrival was easy as was the pick up afterwards. Not sure but they might have cleaned the car! Will certainly use again. "

"We like this system - the staff have always been prompt, polite and friendly and have a smile (not always easy when they are busy!)"

"Apart from a slight problem checking reservation 20mins before arrival all went to plan dropping the car off and collection of the car. Would consider using the service again."

"Simple, efficient and convenient. Would use and recommend it anytime!"

"Convenient & reasonably priced. Thank you"

"Easy process, very quick service would definitely use again at Gatwick."