Reviews - Simply Smart Parking - Gatwick Airport

"Good reliable company with friendly staff would highly recommend "

"As always the staff were most helpfull and Courteous, I had a problem one time when sure parking took my car to another car park they subsequently charged me another £32 when I returned home, They also wouldn’t return my car to me until I paid. They said they had sent me an e mail whilst I was away which they hadn’t. They also said that simply park and fly was only an agent so through no fault of own having done not wrong I had no option but to pay. I also came home early and notified them that I was coming Home early. This was very disappointing having used Simply park and fly and been a very loyal Customer to them for a long time. I look forward to receiving my refund."

"Well what can I say. No problems at all and the staff were very helpful"

"Great service , only waited 5 mins for car arrival after holiday , friendly professional staff . Will definitely use again and recommend "

"Very friendly and helpful! Would recommend "

"Very simple instructions re dropping off & collecting car. Staff were very friendly & dealt with us quickly. We were under cover, so the 35 minute wait for the car to be returned was ok but l had thought it would be slightly quicker. Overall, a good company to deal with."

"Easy drop off took 25 mins to deliver car back. Would have been quicker to go to the car park. "

"Well run and efficient. Didn't wait long for our car. "

"Generally the service was fine, but as we had not been to Gatwick for over 20yrs, I was watching directions as my wife was driving. Unfortunately I forgot to phone, as requested, 20 minutes before arrival. We subsequently incurred a £4 additional charge, given to the person who met us. Although your paperwork infers this on the Returns details, there is no mention of a possible additional charge on the Arrivals page."

"Very easy to use and find. Would recommend. On return, the car was a little late in arriving but still would recommend."

"Very good service."

"I can't describe how great this service was for us. With a baby, travel is already difficult. We were able to drive our car right in front of the terminal, meet a friendly person and get our luggage and go with no worries. We had to wait a few minutes to meet our car on arrival, again just outside the terminal. I wouldn't ever use anything else. Just brilliant and excellent value. Thank you! "

"Tad usual excellent service and good communications "

"hi timing was excellent and easy access, used before. however only criticism is my radio station LBC had been deleted and radio 1 came up when returned to car. don't mind people using different station but at 1.30 am I could have done with my talk radio station to keep me awake on way home."

"I've used the service numerous times and it's always excellent. Everything works to perfection. "

"Your driver had a coffee in my car and left the empty cup in my vehicle "

"Excellent service. very friendly staff and simple to use!"

"great service."

"I had to pay £4 parking fee upon arrival as I never received a confirmation email when I booked. Exit process was perfect. Would have thought that the driver who received the car should have communicated this"

"Car came back exactly as it went, no problems and would recommend the service. Drop off was easy, met by a lovely lady, who was easily identifiable and even approached us as soon as we drove in. Photos were taken of the car and petrol levels noted. She then gave us easy direction to the lift, straight in to the airport. Perfect. Rang when we returned and even after a long delay by the airline the car revived promptly. Overall great service with really friendly staff. Away again soon and will be reusing the service."