Reviews - Simply Smart Parking - Gatwick Airport

"Very friendly and helpful! Would recommend "

"Very simple instructions re dropping off & collecting car. Staff were very friendly & dealt with us quickly. We were under cover, so the 35 minute wait for the car to be returned was ok but l had thought it would be slightly quicker. Overall, a good company to deal with."

"Easy drop off took 25 mins to deliver car back. Would have been quicker to go to the car park. "

"Well run and efficient. Didn't wait long for our car. "

"Generally the service was fine, but as we had not been to Gatwick for over 20yrs, I was watching directions as my wife was driving. Unfortunately I forgot to phone, as requested, 20 minutes before arrival. We subsequently incurred a £4 additional charge, given to the person who met us. Although your paperwork infers this on the Returns details, there is no mention of a possible additional charge on the Arrivals page."

"Very easy to use and find. Would recommend. On return, the car was a little late in arriving but still would recommend."

"Very good service."

"I can't describe how great this service was for us. With a baby, travel is already difficult. We were able to drive our car right in front of the terminal, meet a friendly person and get our luggage and go with no worries. We had to wait a few minutes to meet our car on arrival, again just outside the terminal. I wouldn't ever use anything else. Just brilliant and excellent value. Thank you! "

"Tad usual excellent service and good communications "

"hi timing was excellent and easy access, used before. however only criticism is my radio station LBC had been deleted and radio 1 came up when returned to car. don't mind people using different station but at 1.30 am I could have done with my talk radio station to keep me awake on way home."

"I've used the service numerous times and it's always excellent. Everything works to perfection. "

"Your driver had a coffee in my car and left the empty cup in my vehicle "

"Excellent service. very friendly staff and simple to use!"

"great service."

"I had to pay £4 parking fee upon arrival as I never received a confirmation email when I booked. Exit process was perfect. Would have thought that the driver who received the car should have communicated this"

"Car came back exactly as it went, no problems and would recommend the service. Drop off was easy, met by a lovely lady, who was easily identifiable and even approached us as soon as we drove in. Photos were taken of the car and petrol levels noted. She then gave us easy direction to the lift, straight in to the airport. Perfect. Rang when we returned and even after a long delay by the airline the car revived promptly. Overall great service with really friendly staff. Away again soon and will be reusing the service."

"Fantastic service would recommend. Would like a loyalty system tbough. "

"Simply Park and Fly beat the prices of most of their Gatwick valet parking competitors. Very good value for money in the peak travel season of August. Booking process was simple with friendly service. Drop-off and pick-up hassle-free and punctual. I recommend these guys - and would book with them again."

"On departure everything was dealt with promptly on arrival I had to await a little longer than I would have liked"

"Staff need to be more helpful. After arriving at 12.30 am and not having used you before the chap went to get the car park ticket, I asked him if I needed the ticket to which he replied no the barrier will go up. When getting to the barrier it stayed down till I eventually found my ticket and realised it had to be scanned. Don’t assume that everybody knows the system. "