Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4784 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4784 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

5/5
Rating score

"Very Good service and understanding when delayed at no extra cost"
Confirmed purchase:
31 May 2019

Published on:
04 July 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"I would use this service again, the only thing they could improve on is the wait time when returning. They knew the flight time arrival, but after we made the call once collected all luggage, we still had to wait 23 minutes. "
Confirmed purchase:
16 May 2019

Published on:
04 July 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Efficient and easy to use. That’s all you want!"
Confirmed purchase:
06 February 2019

Published on:
04 July 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Was slightly worried about how this would turn out but everything ran smoothly as it could! Was excellent and will use everytime now! 100% recommend!"
Confirmed purchase:
01 June 2019

Published on:
28 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Easy to use and even though I had a huge delay I knew my car was safe and they didn’t rip me off with late pick up fees."
Confirmed purchase:
23 May 2019

Published on:
27 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"We were a little disappointed with the service this time, as we had to wait 30 mins before our car was brought back to us. Also the prices have increased quite a lot this year."
Confirmed purchase:
19 March 2019

Published on:
04 July 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service and very convenient "
Confirmed purchase:
11 June 2019

Published on:
27 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Staff Excellent, Polite & very prompt. Would definitely use again & maybe a loyalty card would be nice. Thank you"
Confirmed purchase:
21 June 2019

Published on:
25 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Hassle free service, prompt and punctual! Will use them again."
Confirmed purchase:
26 May 2019

Published on:
25 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.2/5
Rating score

"When I first called for you to collect my car the man on the phone was so rude and patronising. It quite put me off. Everyone else was friendly and helpful, particularly the man who I picked my car back up from."
Confirmed purchase:
12 June 2019

Published on:
26 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Instructions were easy to follow. Staff at car park to greet us and left car safely with them. Upon return the same efficient friendly service. Would have no hesitation in recommending your service. "
Confirmed purchase:
28 May 2019

Published on:
26 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very friendly and courteous service "
Confirmed purchase:
15 June 2019

Published on:
24 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very professional and quick and easy procesd"
Confirmed purchase:
24 March 2019

Published on:
24 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Clear Instructions. Quick serivce. Gatwick airport straight opppsite terminal. Honsetly well worth the extra money"
Confirmed purchase:
16 May 2019

Published on:
25 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Second time using, very friendly staff on arrival compared to collection but car delivered very quickly following delayed flight. Would definitely use again "
Confirmed purchase:
04 June 2019

Published on:
25 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Please accept my apologies, I was sure I had logged in and completed this after my trip. I just wanted to say thank you especially to the Attendant who managed my drop off. I had forgotten my wallet in the car, and realised over 20 mins later, just before I went through the check in. I called in a panic and the Attendant very graciously and helpfully agreed to come back to hand it over to me. Needless to say if he hadn't I would have been stuck on my trip. I can't remember his name, but definitely can't forget his kind gesture and would be grateful if you would identify him and pass on my thanks. Very many thanks."
Confirmed purchase:
13 April 2019

Published on:
26 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Did what it says on the tin - worked well."
Confirmed purchase:
04 June 2019

Published on:
22 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I’ve used this company twice for Gatwick parking and would highly recommend there meet and greet excellent service and customer communication.....to be honest I wouldn’t use anyone else now "
Confirmed purchase:
29 May 2019

Published on:
20 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service both sides of my trip this time, which makes SUCH a difference (especially for late evening arrival), so please thank your staff."
Confirmed purchase:
20 May 2019

Published on:
25 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Friendly service. Didn't have to wait long dropping off and picking up."
Confirmed purchase:
25 May 2019

Published on:
19 June 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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