Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4788 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4788 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

5/5
Rating score

"Excellent service from start to finish. I originally made booking only to find out my flight had changed times and return leg was at another terminal. I tried to change online but it was going to charge me another £10 for an hour change (on a booking made less than 24 hrs before). I called up and they amended no problem. The car was collected very quickly on departures and the collection was even better, it was literally 5 mins from when I called in baggage hall and really friendly guy. Superb service after making an error and going elsewhere last month when I’ve used Simply Park many times, but I’ll be honest, it was cheaper. However the experience was utterly horrendous with cowboy company trying to fleece money from me, adding over 50 miles on my clock and threatening me when I got annoyed! I have realised I always need to stick to Simply Drive and Fly, great service, you feel reassured and quick! "
Confirmed purchase:
12 August 2019

Published on:
24 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Everything I've come to expect. Third time using them."
Confirmed purchase:
28 June 2019

Published on:
22 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Simple, efficient and timely. Great service."
Confirmed purchase:
19 August 2019

Published on:
22 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3/5
Rating score

"Good service prompt and efficient"
Confirmed purchase:
10 June 2019

Published on:
22 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"brilliant service, defiantly recommend to my friends and family. Nice not having the hassle of parking and getting the bus to the terminal... amazing service thank you! "
Confirmed purchase:
31 July 2019

Published on:
21 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Had to wait for about 20 mins going out. Had to call a few times. Apart from this all was ok. Will use again."
Confirmed purchase:
06 August 2019

Published on:
21 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Was a very good service but car came back dirty on the outside must of been parked under trees for 2 weeks "
Confirmed purchase:
23 July 2019

Published on:
21 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"I suspect this time my vehicle was driven with roof down for I guess a kind of 'joy ride'. I hope it should not happen again. I normally note down mileage reading before and after to know how many genuine miles been driven. I expect seats should be adjusted to pre handed over state on delivery. "
Confirmed purchase:
13 August 2019

Published on:
21 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Good smooth easy process."
Confirmed purchase:
06 August 2019

Published on:
19 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service "
Confirmed purchase:
06 July 2019

Published on:
19 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Good service on departure and arrival. They called several times after we landed as we were delayed at immigration. "
Confirmed purchase:
13 June 2019

Published on:
19 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Our arrival was a nightmare, as a parking steward was stopping cars entering car park 5. I told him we were dropping car off, but he still refused entry and sent us to car park 6. We called the number again to check if arrangements had changed, but they said we definitely needed car park 5. Had to exit car parking area, pay £4, and rejoin queue to then speak to next steward and force ourselves in. Not a great start to our holiday."
Confirmed purchase:
26 February 2019

Published on:
19 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Good service and flexible when flight was delayed. "
Confirmed purchase:
22 July 2019

Published on:
19 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Very good service highly recommend "
Confirmed purchase:
08 July 2019

Published on:
19 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service will be using again for sure! "
Confirmed purchase:
07 June 2019

Published on:
19 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

" Great service from start to finish"
Confirmed purchase:
19 July 2019

Published on:
15 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Simple and quick drop off, at the closest car park point to Gatwick North, with only a short walk into the terminal. Pick up was at the same place and efficient. The operative used a sear cover as well to protect the driving seat. Would use again as just makes everything so easy."
Confirmed purchase:
01 August 2019

Published on:
15 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Both drop off and collection days are THE reason why I don't use anyone other than Simply Park & Fly [in this instance, Simply @ Gatwick]. We misjudged the traffic for our arrival on 4th August and actually arrived an hour early, no problem for them, for which we were extremely grateful. Due to no fault of our own we were delayed on the return on 9th August and, again, this was absolutely no problem for them - our car was already there and waiting for us, which we very much appreciated after THE WORSE LANDING EVER in those storms!! Flexible, professional and so helpful, made both experiences the perfect start and end to a very enjoyable holiday. Thank you - would ALWAYS recommend!"
Confirmed purchase:
04 February 2019

Published on:
15 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"The whole process from booking to getting my car returned could no have been any better. Great service and value for money. Thanks"
Confirmed purchase:
09 July 2019

Published on:
15 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Wasn't sure when booked, but I'm glad I did it was easy to get from car to terminal with no messing about what so ever... Fantastic and will use again."
Confirmed purchase:
09 May 2019

Published on:
15 August 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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