Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4784 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4784 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

5/5
Rating score

"Convenient, nice and easy hassle free service. would recommend anytime"
Confirmed purchase:
30 March 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2/5
Rating score

"We called 20 mins before arrival at fat wick south. And on arrival no one to greet us. I called again car finally got collected 35 minutes after first call. On our return I called after collecting our luggage I was told our car will be ready by time we got to car park . No car at car park, I waited 20 mins before calling again to ask where car was . I had a very rude Asian man tell me that it takes 25 mins together to car park . I told him I had already waited 25 mins. He said it shouldn't be long. I said I wasn't impressed with the service as its meant to be meet and greet . So why was I having to wait . He rudely told me that's why it was cheap and hung up on me. I waited a further 10 mins before calling again to be told the car will arrive soon. I said that I was disgusted with my previous call to them and how I was treated and he said he had only just come on shift . My car arrived 5 minutes after 3rd call. So 50 minute wait. Then as we drove off I got my daughter to check mileage used and they had driven my car 110 miles . No impressed"
Confirmed purchase:
28 April 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service, highly recommended. I've used a number of meet and greet services but this has been the best so far. Polite and helpful staff goes a long way. "
Confirmed purchase:
03 May 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Nice friendly service at a great price Just what was required"
Confirmed purchase:
16 February 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Efficient and friendly service. Will definitely be using them again."
Confirmed purchase:
05 April 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Drop off was very smooth but at pick up we had terrible trouble getting through on the number, it was either busy or just rang and rang. As a result we had to wait 10 minutes for the car to arrive. "
Confirmed purchase:
03 May 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Very friendly and punctual which is what you want"
Confirmed purchase:
23 May 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Everything handled very efficiently, prompt drop off and pick up will definitely use them sgain. Very hassle free way of travelling."
Confirmed purchase:
25 May 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Excellent service Good value, easy drop off and pick up. "
Confirmed purchase:
10 May 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.5/5
Rating score

"whilst the service is cheap the issue is getting your car back - i called to confirm i had received my baggage as requested - it took 35 minutes to get my car. i am sure if i took a shuttle bus it would have been quicker."
Confirmed purchase:
03 May 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"The staff were there upon my arrival and also when I went to collect my car which was exactly what we wanted from a meet&Greet service. The milage had increased by 13 miles for the round trip which I think is quite acceptable and the staff were friendly. The only thing that they didnt really do was to note the existing marks on the car."
Confirmed purchase:
05 April 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"2nd time used this service and will always use it in future. So simple and great value and very pleasant staff."
Confirmed purchase:
12 January 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Straightforward, stress free parking! was greeted at the car park by attendant who took the keys & then on return had just a short wait until car was returned for us to drive away! would highly recommend."
Confirmed purchase:
04 May 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1.2/5
Rating score

"No one was there to meet up at drop off even though we called when we were 20 mins away. On return we had to wait 40 mins for our car to be returned. After our initial call the number just rang out and no one picked up. The car was covered in mud and a headlight bulb was out when it was brought back. Mentioned this to the member of staff who returned the car. He was very rude and aggressive. I'll never use again."
Confirmed purchase:
17 May 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great straightforward staff great would use again"
Confirmed purchase:
29 April 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service, worked a treat."
Confirmed purchase:
17 May 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

" I used simply park for a durarion of 9 days. On departure and arrival staff were on time and very quick to process everything. My car was in the same condition as I left it. Staff were very helpful and friendly. Definitely would recommend. "
Confirmed purchase:
03 January 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Excellent service and well worth the money. Hassle free - there was somebody there to meet us on arrival at Gatwick and our car was brought back to us without any waiting around. Definitely would use again!"
Confirmed purchase:
02 May 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Very efficient service . They were waiting for us on arrival and only had to wait a couple of minutes on our return. Would definately recommend !"
Confirmed purchase:
23 April 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service! Would definitely use it again! "
Confirmed purchase:
30 March 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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