Reviews - Simply Smart Parking - Gatwick Airport

"Very simple meet & greet service. Would use again "

"Great service - smooth and drama free "

"I used Simply Park for the first time and had a very good experience wih them. The staff were on time both on departure and arrival which was very important for me. Will recommend and use Simply Park again in the future. Thank you very much. "

"We got confusing information on arrival on where to meet them on arrival but once we got there things went very smoothly."

"Genuinely good value for money. We used this service with 2 young kids and it was hassle-free and uncomplicated. Would use again and recommend to family and friends."

"we were very happy with the service provided, very likely will do it again."

"Staff delightful - my only very slight criticism is that on arriving I couldn't find the car park as I was being a bit too literal. Instructions said to go to Short Term Car Park 5, but the sign on entering the airport didn't mention '5' just Short Term, so I got into a tizz thinking there was another car park. It was the tiny hours of the morning, and I was very tired! Will definitely use again."

"No problem at drop off but on collection it took 45mins from phone call to car arriving defeating the object of meet and greet. At two in the morning really not happy to have to wait around for so long."

"you made parking and flying so easy directions good staff friendly and efficient in their jobs, what a relief when we landed South Terminal and not the North Terminal, phoned your staff to say we were ready to pick up my car, when we said we would go to North Terminal your nice lady said she would go to South Terminal, after an early morning flight, this was very much appreciated"

"Good service. One minor issue, we were at the south terminal and our car collector went to the north terminal. Soon resolved."

"Very swift excellent service. On return I called once I came out arrivals walked to the car park and waited approx 5 mins for the car. Brilliant. "

"On arrival at the drop off time the staff were waiting, at the pick-up we only waited five to ten minutes. Good service."

"Ok service but had to wait longer than had been told when we dropped off and picked up. Purple parking much better choice"

"Everything was good, except a slightly longer wait than expected to pick up the car. "

"Smooth & prompt service with no waiting."

"My only complaint is with the office staff/customer service. I telephoned to let them know that we would have to arrive an hour earlier than originally booked and the phone was put down on me. I then rang back and had to leave a message on the answer phone. I asked for a call confirming the call. No call came. I then emailed saying the same, and asked for a reply and didn't receive that. This had me worrying that we would get the same shoddy service at the airport, or that your company was bogus. Luckily enough, that wasn't so and everything went really well, although I was confused that I had booked under one company name and the guys had vests with another company's name. However, I have no complaints with the service we received at the airport it was excellent"

"Generally a good experience, however on arrival no staff available initially, to greet, after 5-10mins a gentleman arrived (not in specified identifiable uniform) showed us some paperwork to justify, and took the car. Return was better, car returned promptly by helpful polite driver. Providing costs remain competitive, would recommend and use again."

"Excellent service. Will use it again and recommend it to family and friends. "

"Waited 20 minutes plus in the car park on return "

"Very good and frifriendly service "