Reviews - Simply Smart Parking - Gatwick Airport

"My only negative point is the waiting time on arrival back. We phoned in arrivals as requested but was still waiting for about 20 mins at the car park. But other than that it was good service. "

"Prompt friendly service saved a lot of hassle "

"Great service! Really smooth, no waiting, will definitely book again!"

"Fantastic service. Nice and easy to use....friendly staff and car park opposite terminal. Thank you. "

"The only down fall was having to wait when we arrived at Gatwick this was about half an hour on our return so much better about 10 mins Thanks"

"Was there to greet us and deliver our car when we returned , no hassle and no problems , will definelty use these again and recommend to others "

"Very easy process as always - makes driving to and from the airport a breeze"

"I thought the whole process was quick and easy and made travelling to and from airport a lot easier knowing you have booked a place in parking."

"Booking was very easy, staff both on dropping off & picking up were very friendly and requested I checked my car. I will certainly use Simply Park & Fly again"

"As a first time customer I would have felt more reassured if the rep meeting me on arrival was more professional, he was very jovial but not what a customer wants necessarily when leaving a valuable item with a stranger. I don't want this to be negative feed back to the individual though. Thanks good service."

"For future reference please make sure your drivers let people know that they are going to get the exit parking ticket not just give keys and walk off"

"Did exactly what we expected. Punctual, polite, easy service to use."

"Some language difficulty with one of the team but otherwise excellent service. "

"Brilliant service from booking to drop off and pick up . I've booked again for August ,and recommend to my family and friends "

"Excellent service - we have used other providers in the past who were frankly slow in both collection and delivery - but staff and service were excellent. Would definitely book again."

"pretty good service all round. Collection upon return was particularly slick and helped by the car park exit ticket being pre-paid by Simply Smart. Would definitely use again. "

"Fantastic service and superb value. "

"very good"

"Very friendly staff on arrival and exit. Needed to leave the car late because of traffic. This was dealt with very efficiently. "

"Called as requested 20 mins prior to arrival, waited an additional 25 minutes and took several calls to find out where our collection person was. There appeared to be some confusion over whether we were arranging a collection or drop off. BUT the gentleman who eventually arrived was delightful, friendly apologetic and so happy we found we couldn't be angry. However, on return we called and were told 15 + minutes. We were called about 5 minutes later to say they were waiting with our car, we walked as quick as we could to the car park dealing with a rush for the lifts etc. The lady was surly and very unfriendly! Not a nice reception at all. The return service has put us off completely from using Simply park again. Such a shame that staff can make two extreme differences."