Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4784 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4784 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

4/5
Rating score

"Our petrol seemed more depleted than we would have expected as it was just under half which shows as 4 bars on the petroleum gage and when we got it back it was only on 2 bars. Also the car was filthy on the outside. Don't know where it was kept but it has sticky stuff all over it, bird droppings and dirt. Other than these two things the service was good"
Confirmed purchase:
07 July 2016

Published on:
21 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"The handover process was straightforward and well organised. It certainly saves time and avoids the hassle of an additional bus journey to and from the parking area."
Confirmed purchase:
10 June 2016

Published on:
21 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"This whole experience was seamless! Following my call 20 mins prior to my arrival, staff were waiting to collect the car as arranged, on arriving back, the car was delivered within 15 mins of my call. The drop off point is also very conveniently located."
Confirmed purchase:
29 June 2016

Published on:
21 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"excellent service. Took the hassle out of getting the car - no standing around waiting for a bus, then queuing for the keys !!"
Confirmed purchase:
23 June 2016

Published on:
20 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very satisfactory service. Change of terminal for arrival at Gatwick was handled faultlessly. Good communication."
Confirmed purchase:
13 June 2016

Published on:
20 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Drop off and collect worked well and car was well cleaned as requested. Many Thanks"
Confirmed purchase:
11 May 2016

Published on:
20 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very easy , no hassle, efficient. Would definately recommend and use again "
Confirmed purchase:
05 May 2016

Published on:
20 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Good service would definitely use again"
Confirmed purchase:
12 July 2016

Published on:
20 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.5/5
Rating score

"When we arrived we called after picking up luggage as per your request. We were advised that it would take 25 min after that. That is quite a long time and if that is the case you should make this clear so we can call a little earlier. Even after that we only got our cars after 45mins!!! The reason for delay was they were busy!"
Confirmed purchase:
27 June 2016

Published on:
20 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.5/5
Rating score

"When we arrived we called after picking up luggage as per your request. We were advised that it would take 25 min after that. That is quite a long time and if that is the case you should make this clear so we can call a little earlier. Even after that we only got our cars after 45mins!!! The reason for delay was they were busy!"
Confirmed purchase:
27 June 2016

Published on:
20 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.5/5
Rating score

"When we arrived we called after picking up luggage as per your request. We were advised that it would take 25 min after that. That is quite a long time and if that is the case you should make this clear so we can call a little earlier. Even after that we only got our cars after 45mins!!! The reason for delay was they were busy!"
Confirmed purchase:
27 June 2016

Published on:
20 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Staff very friendly and helpful - many thanks"
Confirmed purchase:
11 July 2016

Published on:
20 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Everybody we dealt with were very polite and helpful. Will definitely recommend. "
Confirmed purchase:
13 June 2016

Published on:
20 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Best service "
Confirmed purchase:
09 June 2016

Published on:
20 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Highly recommended Easy to make amendments by telephone Will use again"
Confirmed purchase:
27 April 2016

Published on:
19 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very efficient service, drop off and pick up a smooth service. I would recommend "
Confirmed purchase:
17 May 2016

Published on:
19 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"excellent service very punctual "
Confirmed purchase:
12 April 2016

Published on:
19 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.7/5
Rating score

"The arrival process was quick, efficient and friendly. We were, however, not given a copy of the contract and I think we should be. The RETURN/PICK-UP was VERY SLOW. We collected our luggage and called as instructed. We called at 15.30 and were told it would be 15 minutes. Our car finally arrived at 16.07, NEARLY 40 MINUTES after we'd called. VERY DISAPPOINTING!"
Confirmed purchase:
28 June 2016

Published on:
19 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"I was very happy with your service, apart from having to wait nearly half an hour for my car to be delivered on my return."
Confirmed purchase:
06 July 2016

Published on:
19 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service. Efficient and polite. The car was immediately collected and the return did not exceed the advertised 20 minutes. So pleased. Thank you."
Confirmed purchase:
15 June 2016

Published on:
19 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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