Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4784 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4784 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

4.5/5
Rating score

"On arrival I phoned and was told to go to level 5 top floor. This also states this on your paper work. We waited for 15 minutes. I phoned again and was told to go down one level to level4. We did and was dealt with quickly. Arrival details on paperwork need to be amended. "
Confirmed purchase:
26 July 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Was really good from the drop off and pick up "
Confirmed purchase:
30 August 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service reliable friendly and prompt. Would book again."
Confirmed purchase:
03 September 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very professional "
Confirmed purchase:
26 August 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Really was an excellent service. A slight delay when we arrived t drop off but you can't account for volume of cars coming in. Delivery of car back to us was perfect, very friendly driver even though it took us a bit longer to get out of the terminal. I use this type of service frequently, definitely the best one so far, thank you."
Confirmed purchase:
09 September 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

Confirmed purchase:
23 August 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I should have read the email you sent me about arrival procedures, but once I had read it the whole process was remarkably simple and effective."
Confirmed purchase:
07 September 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"A reasonably good reliable service although I did have 14 extra miles on the clock so do not know where my vehicle had been parked. My only real gripes were the meet and greet process, location and height of car park roof, as outlined below. The 4th floor of the car park 5 at Gatwick Airport was exceptionally busy. When we finally parked there was no one to meet and greet. After 10 mins or so after me going to ground floor customer services and my wife phoning contact number on mobile, a member of staff finally arrived. I have a small van and found the car park roof height rather low. It would have been useful to be told this as my roof ariel scraped all the way up to 4th floor. i was unable to stop and adjust due to traffic behind me. Fortunately, it wasn't damaged. On collection, we called your mobile number as requested after luggage collected and made our way to 4th floor. Again no one was there and no sign of van. We had to approach 2 staff members who were having a chat. It was then we were informed that the van would be around 10 mins and to stand at top of ramp. Finally it would be better if the ground floor of the car park could be used."
Confirmed purchase:
03 September 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.5/5
Rating score

"I cannot prove this so I will consider the matter closed, however a large number of miles (approximately 70) were driven with my vehicle, I ensured that I had enough fuel for my return journey around 150 miles was showing on the trip computor yet all I had on collection was 84 miles meaning a fuel stop on the way home. Regards J W Mayes"
Confirmed purchase:
15 August 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"A very professional service at a competitive price"
Confirmed purchase:
15 April 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Smooth and efficient as ever and good value for money. Thanks."
Confirmed purchase:
15 August 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"All as expected"
Confirmed purchase:
27 July 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I couldn't have had better service or more peace of mind than with Simply Park. No hassle at all! The timings of drop off and pick up were spot on. Thank you for an excellent service. I will definitely use you again. "
Confirmed purchase:
07 August 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service very friendly and efficient staff would definitely use again excellent value for money thank you"
Confirmed purchase:
15 August 2016

Published on:
16 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very simple and easy. "
Confirmed purchase:
15 July 2016

Published on:
15 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"GREAT SYSTEM, ALL WENT LIKE CLOCKWORK AND ONLY WAITED A FEW MINUTES FOR OUR CAR TO BE RETURNED BY A VERY PLEASANT LADY"
Confirmed purchase:
23 August 2016

Published on:
15 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Faultless service. Friendly staff. Great value for money. Would definately recommend and use this service again. "
Confirmed purchase:
31 August 2016

Published on:
15 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Really good service. Much better than the park and ride schemes we have used previously. We will definitely book with them again. "
Confirmed purchase:
24 August 2016

Published on:
15 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Absolutely fantastic. Will definately be using again! No hassel!!!"
Confirmed purchase:
29 August 2016

Published on:
15 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.2/5
Rating score

"Car came back in a worse state than when we left it. Took it in with 1/4 of a tank full and received it with the petrol light flashing so if using this company leave plenty of juice! Exhaust is now making a horrible noise since picking up the car. Hope to find out what the issue is this weekend but too much of a coincidence that it started as soon as we oicked the car up from Simply Park. "
Confirmed purchase:
30 August 2016

Published on:
15 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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