Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4790 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4790 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

5/5
Rating score

"I found the whole experience right from booking online to collecting my car at the airport completely easy and understanding complicated. The staff at arrival and collection were polite,informative and treated us with complete curtese you. I would certainly use you again and recommend your company."
Confirmed purchase:
07 August 2016

Published on:
20 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service have used several times would recommend and definitely use again! "
Confirmed purchase:
25 May 2016

Published on:
20 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1/5
Rating score

"As usual this service is good value and very efficient. No problems whatsoever. Thank you."
Confirmed purchase:
08 August 2016

Published on:
20 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"4th time I have used simply park this year I keep using them as it is a hassle free reliable service, easy to book and reasonable prices. I would highly recommend them :) "
Confirmed purchase:
05 September 2016

Published on:
20 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1.2/5
Rating score

"Terrible service. I phoned 20mins before arriving at the airport to drop off, as instructed, as then they would be waiting when I got there. 36mins later they arrive to pick up the car. When I returned I phoned from baggage reclaim, again as instructed, and 30mins later my car arrived. It would be significantly cheaper and take the same amount of time to use one of the big off site car parks and catch the shuttle bus. Total waste of money. I used other similar services before, and they were excellent. This one does not even come close."
Confirmed purchase:
21 June 2016

Published on:
20 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"We have used this service twice, it has been excellent. Thank you M D'Albertanson"
Confirmed purchase:
06 August 2016

Published on:
20 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Once again, excellent service at a reasonable price."
Confirmed purchase:
04 July 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"After having a particularly bad experience earlier in the year with a different company was totally surprised by the excellent service provided by these guys. We had a nightmare journey getting to Gatwick which was made much easier by just handing the keys over to the driver who was waiting for us. Our flight back was delayed, arriving at 2.30 but after a phone call as we collected our bags the car was waiting for us when we arrived at the Carpark. Excellent service, will definitely use again"
Confirmed purchase:
10 September 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Good customer service all round. Would definitely recommend."
Confirmed purchase:
08 September 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service, drop off and pick up all on time."
Confirmed purchase:
05 August 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"So much easier than taking the bus back to the long stay car parks - and cheaper!"
Confirmed purchase:
25 August 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Perfect system bit delayed on pick up as it wasn't clear on arrival that you were meant to phone 15m prior to arrival at car park on letter Collection smooth and quick "
Confirmed purchase:
29 July 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"A little confusing that arrival details showed 2nd floor, whereas operative was on 4th floor, but other than that everything was good."
Confirmed purchase:
17 February 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1/5
Rating score

"All arrangements went smoothly . The car was returned clean and with minimal added miles! Staff were polite and helpful. Very good service and value. "
Confirmed purchase:
24 August 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"very good"
Confirmed purchase:
03 September 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service from drop off through to delivery of the car. "
Confirmed purchase:
07 September 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Extremely happy with the service given, all of the instructions were clear. The staff were friendly and helpful even helped me with our baggage. So convenient, definitely recommend this company and will be using them again. Many thanks to the staff, a credit to simply park, great customer service. "
Confirmed purchase:
01 September 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Great service with a smile ."
Confirmed purchase:
01 September 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"Nice, friendly staff. Good service on the arrival. Unfortunately, on the pick up date after arrival we have been waiting for about 30 min. not very appropriate at 03 am in the morning. In general, good service, would recommend it."
Confirmed purchase:
15 August 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Good service, would use again, do you operate a loyalty scheme?"
Confirmed purchase:
03 September 2016

Published on:
19 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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