Reviews - Simply Smart Parking - Gatwick Airport

"Once again, excellent service at a reasonable price."

"After having a particularly bad experience earlier in the year with a different company was totally surprised by the excellent service provided by these guys. We had a nightmare journey getting to Gatwick which was made much easier by just handing the keys over to the driver who was waiting for us. Our flight back was delayed, arriving at 2.30 but after a phone call as we collected our bags the car was waiting for us when we arrived at the Carpark. Excellent service, will definitely use again"

"Good customer service all round. Would definitely recommend."

"Great service, drop off and pick up all on time."

"So much easier than taking the bus back to the long stay car parks - and cheaper!"

"Perfect system bit delayed on pick up as it wasn't clear on arrival that you were meant to phone 15m prior to arrival at car park on letter Collection smooth and quick "

"A little confusing that arrival details showed 2nd floor, whereas operative was on 4th floor, but other than that everything was good."

"All arrangements went smoothly . The car was returned clean and with minimal added miles! Staff were polite and helpful. Very good service and value. "

"very good"

"Excellent service from drop off through to delivery of the car. "

"Extremely happy with the service given, all of the instructions were clear. The staff were friendly and helpful even helped me with our baggage. So convenient, definitely recommend this company and will be using them again. Many thanks to the staff, a credit to simply park, great customer service. "

"Great service with a smile ."

"Nice, friendly staff. Good service on the arrival. Unfortunately, on the pick up date after arrival we have been waiting for about 30 min. not very appropriate at 03 am in the morning. In general, good service, would recommend it."

"Good service, would use again, do you operate a loyalty scheme?"

"Absolutely fantastic service. Cannot say a bad word. Even when my flight unexpectedly landed at a different terminal the staff were more than happy to deliver my car to the new terminal in no time at all. I was a bit nervous as the service was cheaper than many I'd seen and so I worried this would be reflected in the service levels, but this was not the case. This is a very cost effective option and I will definitely book again. "

"Only problem was I could not get through to number on return to begin with"

"Excellent service, all v smooth and a great option for early morning flights. Definitely use again and recommend to others."

"Great service, excellent staff, all professionally executed starting from the web ordering to calling office to collect the car on arrival. Despite all pluses it is still very expensive adding over £110 to anyway very high holiday costs because of low £ value and holiday resorts trick with extending high season prices into September. However something nasty happened with parking on all airports - it has been almost tripled in price in comparison to last year September. I suppose parking companies are calculating their prices on the base of prices for public transport for family of 4 people and charge parking just below this price. They forget that very often only 2 people travel and that parking price is then disproportionately high. Big thank you for excellent service but will be much more appreciated if you have friendlier prices. "

"This was really professional, friendly service . "

"We found the whole process extremely efficient. The staff we met could not have been more polite. The checking in process was thorough, yet there was no time wasted. On our return the flight had landed at the wrong terminal, a quick 'phone call was all it took to have the car delivered to the one we had landed in. Thank you so much for making it so easy."