Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4784 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4784 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

3.7/5
Rating score

"After trying to find the number we needed to call on the internet as we didn't receive a confirmation email with the details and phone number we needed to call. Arriving at the carpark with no idea what to do we had to ask afew other companies where we should go. They said go in to the short stay and hopefully someone would be able to help. Eventually my husband found another number from the net and got through. The whole process wasted an 1hr. Which distressed and worked us both up. I choose this company to make sure the process was quick and easy but with the lack of communication by email made the start of our holiday upsetting and was not needed. "
Confirmed purchase:
22 April 2017

Published on:
24 June 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"good value"
Confirmed purchase:
18 March 2017

Published on:
01 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"The drop-off and pick-up process worked very smoothly. The car park where the handover takes place is immediately outside the terminal, so no long walks or bus rides with luggage. On arrival back we rang once we had claimed our baggage (as instructed) and arrived at the South Terminal car park at the same time as our car - perfect timing! This was a hassle-free solution to parking at the airport and I would recommend it to others."
Confirmed purchase:
08 March 2017

Published on:
29 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Second time we've used simply park, again it was faultless. Very efficient"
Confirmed purchase:
17 April 2017

Published on:
29 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Did what they were promising with no fuss at a very good price,nothing more needs saying."
Confirmed purchase:
07 March 2017

Published on:
29 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Good service"
Confirmed purchase:
21 March 2017

Published on:
28 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Even though we returned over an hour earlier than planned the car was delivered to the airport in a timely manner. The only minor hiccup was on arrival we were told to go the top floor and had to phone again to be directed down 1 level.......not exactly a deal breaker "
Confirmed purchase:
14 March 2017

Published on:
27 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Quick & Easy"
Confirmed purchase:
12 February 2017

Published on:
27 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very good service"
Confirmed purchase:
17 April 2017

Published on:
27 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Some very concerning reviews however decided to give it a try. As a parent travelling with 1 child 1 toddler and an infant I could not of asked for more. Staff were polite and even gave us a call to check we were on time. car was waiting for us once we stepped out of the lift at 3am. would definitely use them again. Not one complaint! "
Confirmed purchase:
14 March 2017

Published on:
27 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.5/5
Rating score

"Sadly scored lower than I would have liked as had to wait a while for the car to be returned to us on departure. I don't know why the car wasn't parked in the car park ready for us we give flight details to track the flight yes we were 20 mins early but we were stood in the cold waiting for the car. Maybe somewhere warm to wait would have improved the situation. "
Confirmed purchase:
11 March 2017

Published on:
12 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Clear instructions, no waiting around, friendly staff. A good start to the holiday and a good finish too ! "
Confirmed purchase:
07 March 2017

Published on:
27 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"On my return the collection point was changed from the one I was told on departure, as it took longer for my car to arrive I called to confirm the new collection point was correct the operator was quite abrupt not something I need at 1.00am in the morning after a long flight."
Confirmed purchase:
15 February 2017

Published on:
26 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"No hiccups. From start to end. Like always"
Confirmed purchase:
18 April 2017

Published on:
26 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"A very smooth process from booking through arrival outward to return. Very happy to recommend the service."
Confirmed purchase:
29 March 2017

Published on:
25 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Good value of money. Very punctual and professional "
Confirmed purchase:
19 April 2017

Published on:
25 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Very easy, friendly staff, would use again."
Confirmed purchase:
04 March 2017

Published on:
25 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"AL round excellent service given. Used last month and will use in the future."
Confirmed purchase:
20 March 2017

Published on:
25 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Straight forward, good value - would use again "
Confirmed purchase:
19 March 2017

Published on:
25 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service. Very easy. Did not need to wait either on departure or arrival for the car. "
Confirmed purchase:
24 March 2017

Published on:
25 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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