Reviews - Simply Smart Parking - Gatwick Airport

"Having used your services on numerous occasions and had good experiences on arrival back yesterday I contact your drop off team to be told your plane was delayed so you will have to wait as other customers were being serviced. I understood this however I have no control over the delayed flight when i ask him for an approx. time he replied when it gets there and was quite rude I Q him further he imitated may be 20 mins I waited at the pickup point for approx. 40 mins and made a further call again your controller was rude in his attitude and just said the vehicles in the car park I believe your services is of a good standard however this employee requires more customer care training feed back from you would be appreciated regards DR Evans "