Reviews - Simply Smart Parking - Gatwick Airport

"On arrival we sent a text saying we were arriving and got a prompt reply sailing go to car park 6 instead of car park 5. That was fine and the car was taken away promptly We were given a piece of paper with instructions re our return. It told us to go to car park 5. As soon as we landed at 2.40 I sent a text saying we had landed and we had no luggage to collect. As soon as we had gone through passport control i sent another text saying we were on our way. We went to car park park 5. No one there. Phoned and told to go to car park 6. Got there about 3.15 and there was a driver just leaving. No sign of our car. He said it would be there in "6 minutes". It eventually arrived at about 3.45. So not happy with the service you provided. Always in the past the car has been there ready for collection "