Reviews - Simply Park Value - Gatwick Airport

"It would be helpful if your confirmation letter made clear pick up would be at the arrival terminal. It states collection will be at the same location as drop off, so as we departed from LGW N and returned to LGW S this caused some confusion. It does not make clear on the confirmation letter that we should call first after leaving baggage collection. I was told this information is on the paper we were given on collection, but unfortunately we went by the original letter. Better consistency between the two documents would be useful. Other than that the service was fine and we know what to do next time."