Reviews - Cophall Parking - Gatwick Airport

"arrival and handover of key was smooth and well managed. Bus took a little time to leave as we were held up by other customers arriving. When we returned to Gatwick, things did not go well. I called as instructed and we waited at designated bus stop for 25 minutes for bus, which did not arrive. Called again and was told 5minutes as bus was on its way. Some 10 minutes later, a "Maple" mini bus arrived and as we had no idea that this was from the same company, this loaded 2 people and left. After chatting to an APH driver, he told us that Maple owned the company and were in fact from the same site. At this point I was getting angry and phoned the site was told that a bus was en route and would be 5 minutes. Some 15 minutes later a full sized bus arrived and took us to site. So our wait was 60 minutes."