Reviews - Blue Circle Parking - Birmingham Airport

"This is not a meet and greet parking service. You have to go to a car park some 10 minutes walk away from the terminal and leave your car with the staff there and then make your way to the terminal. There are no luggage trolleys available at the car park, we had to walk to get one and bring it back to the valet car park and then try to get to the terminal with a trolley full of luggage and a toddler in a pushchair and a baby in another pushchair over a very bumpy and potholed tarmac surface. The staff were quite rude when we complained about the service and just told us that it had been changed to valet parking, not meet and greet! We paid for meet and greet, our receipt says meet and greet but it was not meet and greet it was valet parking which is not the same thing! We also could not get through to the office for 15 minutes after we retrieved our luggage, only an answerphone on the land line and a not available message on the mobile number and when we finally got through we waited 20 minutes for the car to arrive. I would NOT use this service again and feel that we were mis-sold what we booked. "